Shipping & Delivery
Christmas Cut Off 2021
If you want to your parcel to arrive before Christmas, please get your order in before these dates:
Anywhere in Australia (except WA and NT) – Order before as our last shipping day is 13 December.
WA and NT addresses need to order before 8 December.
These are the dates advised by Australia Post for parcel deliveries. Once your order has been dispatched from our warehouse, hussh are not responsible for orders not received by Christmas.
What is the delivery timeframe?
Delivery timeframes for all products vary. The expected delivery timeframes are stated on each product page so that you can make an informed decision before purchasing.
As they say, good things come to those who wait and we think amazing prices are worth waiting for! You will never wait longer than 3 weeks for your purchase unless there is an issue with the product being shipped to husshshop. If this is the case, we will keep you updated.
Why might it be three weeks before you ship to me?
Some sales run up to 7 days. Once a sale is complete, the products are shipped to husshshop HQ in Melbourne, VIC.
Depending on where the supplier is based, it may take up to 10 days for husshshop to receive the goods. Once we receive the goods from the supplier we get the orders straight out to you, dispatch is within 1 – 3 days.
If you have ordered goods from multiple suppliers, your order will be shipped as soon as we receive all goods to our warehouse.
What does shipping cost?
husshshop has a flat rate delivery charge of $12.95 for most items. We source the most competitive carriers possible and constantly review them. If we are running a sale with bulky items like furniture, the shipping rate is $29.95.
Why don’t you do free shipping?
Here at husshshop we want you to live your best bargain shopping life and that means giving you the best prices we can. For delivery to be free, the discounts would have to be less and we prefer to be upfront about what we do for our hussh family.
Is express delivery or click and collect available?
We currently don’t offer express shipping but aim to get your item to you as quickly as possible given the current climate.
We are working on providing a click and collect option for our Melbourne shoppers. Stay tuned!
How is my order delivered?
husshshop uses couriers and Australia Post to send parcels, depending on where you live.
All parcels are sent with Authority to Leave. If you do not want the courier or Australia Post to leave your parcel at your address for any reason, please advise us in the order notes.
Where possible, you will receive shipping tracking numbers so that you can easily track your item.
Can I change my order or delivery address after my order has been placed?
No, unfortunately you can’t make changes to your order once it has been placed. If you make a mistake with your shipping address, please contact us straight away. Once the order is shipped, we can not change the address.
What happens if I supply the wrong delivery address?
Please enter your address with care. If you provide us with an incomplete or incorrect address, it will be your responsibility to pay for the re-delivery of the item.
husshshop is not responsible for lost items sent to an incorrect address that was provided by you.
Do deliveries require a signature?
No, all parcels are sent with Authority to Leave as standard. If you do not want the courier or Australia Post to leave your parcel at your address for any reason, please advise us in the order notes.
How do I contact you to ask a question about my order?
Please use our Contact Us form, including your order number, and we’ll look into it for you. To keep your order information secure we don’t answer questions relating to orders via social media.
Where does husshshop ship to?
husshshop currents only ships to Australian addresses. Apologies to our international visitors, we hope to be able to ship to you soon.
If you have a question that doesn’t relate to Shipping & Delivery our FAQ’s might be able to help.
Thank you,
husshshop team
